Shipping policy
Shipping Policy
Last Updated: 13.11.2024
At Natasha Menon Art, we take great care in producing and shipping your art prints. Please review our shipping policy to understand how we handle orders.
Order Processing and Production
- All prints are created within 48 hours of receiving your order.
- After production, your order will be shipped within 5 business days.
- We will notify you via email once your order has shipped, and you will receive tracking information for your package.
Shipping Times
- Domestic Orders (India):
- Shipping within India typically takes 3-7 business days, depending on your delivery address.
- International Orders:
- Shipping to international addresses can take up to 15 business days depending on your location and customs processing times.
Shipping Rates
- Shipping rates will be calculated at checkout based on your location and the weight of your order.
Tracking Information
- Once your order has shipped, tracking information will be sent to you via email so you can follow your package's journey.
Shipping Delays
- While we strive to meet our estimated delivery times, please note that shipping delays can occur, particularly during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.
Lost or Damaged Orders
- If your order is lost or damaged in transit, please contact us within [insert number of days, e.g., 7 days] of receiving your shipping notification. We will assist you in resolving the issue.
Contact Us
If you have any questions or concerns about your order, please feel free to contact us at info@natashamenonart.com.